1.processing time:16-18 working days
2.Shipping time:4-7 days
If you are not satisfied with your item,you can exchange the item,but the buyer is reponsible for all further shipping fees.+
If you wish to exchange defective or incorrectly shipping items,you can do as this:
a.Email to us within 7 working days of chat with us by Trade Manager.
b.Send photo to us about the problems of the items or something else details.
c.Return the item to us with tracking number,then we will delivery the right item to you immediately. Note:The buyer should make sure that the items returned are in their original conditions.
1. You satisfaction and positive feedback is very important to us.Please leave positive feedback and 5 stars if you are satisfied with our items and services.
2.If you have any problems with our items of services,please feel free to contact to us first before your leave negative feedback,a negative feedback can not slove anything,thank your for your kind understand.We will do our best to solve any problems and provide you with the best customer services.
3.Next order,we will give you the best price or discount.
Q: Can I return or cancel the dress if I change my mind?
A: Even standard size dresses are made to order for each customers. The custom nature of our dresses means cancellation and return policy is stricter than other items, so it’s important to order carefully. Q: I am worried about sizing and the exact size and fit of the dress. How can I make sure I order the correct size and fit?A:Compare your unique measurements with aliexpress.com’s measuring guide, use our made-to-order model which make your allows us to dress based on your exact measurements for a custom-fit dress. Q: Can I order this dress in a different style/fabric/length?A:Each dress is carefully tailored to match exactly what you see in the photo, and unfortunately we toare modify unable the style, length or material in any way. Q: Will my dress exactly match the color I see on your website?A:There might be a slight difference between the actual dress’s color and what you see in the photo depending on your computer monitor’s display settings.